- What personally identifiable information of yours is collected through the Website
- Who collects such information
- How such information is used
- With whom your information may be shared
- What choices you have regarding collection, use and distribution of your information
- What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control
- How you can correct any inaccuracies in your information.
Questions regarding this statement should be directed to Index PDX by emailing [email protected]
What information do we collect?
We collect information from you when you create an account on our Website, sign up for our newsletter or mailing list, make a purchase through the Services, fill out a form, transmit comments, contact us through the Website, or receive customer or technical support.
When using the Services or creating an account on our Website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our Website anonymously. The personal information that you provide must be true, accurate and complete, and all registration and account details (where applicable) must contain your real name, address and other requested details. To update your personal information, please log into the Website and click on the “login” link. You are responsible for keeping your contact information current and accurate.
Please note that when you delete your registered account information (where applicable), we may retain your registration information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.
In some instances, we may ask for contact information for people other than yourself including, for example, e-mail addresses of friends to whom you send gift cards, e-cards or a link to one of our Website pages, or the mailing address of someone you wish us to notify of a purchase you have made. The information we collect is used to send the notification or information you requested and/or to inform the recipient of Opening Ceremony updates and opportunities. Such contact information is not shared with any other organizations, other than as provided herein.
Our Website is not set up to track, collect or distribute personal information not entered by visitors. Our Website logs do generate certain kinds of non-identifying Website usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. We also may use third-party website analytics tools (such as Omniture or Google) that collect information about visitor traffic on our Website and any mobile applications.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience
(your information helps us to manage and maintain your account and better respond to your individual needs)
• To improve our Website
(we continually strive to improve our Website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to maintain a record of your purchases, enable you to communicate with us, and more effectively respond to your customer service requests, inquiries and support needs)
• To process transactions
• To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include news, offers or opportunities that we believe will be of interest to you, solicitations for donations or invitations to events, updates, related product or service information, etc. Once you create an account with Index PDX, you are automatically included in our updates, newsletters and correspondences. To request to have your name removed from these correspondences, please email [email protected]
• Protection of rights
We will share personally-identifiable information if we have a good faith belief that: (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities; (ii) such action is appropriate to enforce the Terms and Conditions of Use for the Services, including any investigation of potential violations thereof; (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Services; or (iv) such action is appropriate to protect our rights, property or safety or the rights, property or safety of our employees, affiliates, agents or contractors, users of the Services or others.
Opting Out of Receiving Communications from Us
If you no longer want to receive our e-mails, newsletters or other communications, please email [email protected] or follow the unsubscribe instructions at the bottom of each email or communication. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your transactions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Unfortunately, no transmission of data over the Internet is guaranteed to be completely secure. It may be possible for hackers or other third parties not under the control of Index PDX to intercept or access transmission or private communications unlawfully. While we strive to protect your personal information, Index PDX cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website, providing the Services, conducting our business, or servicing you, or to our subsidiaries, parents or agents, so long as those parties agree to keep this information confidential, as described above. We also may share information with affiliated businesses which we do not control but with which we engage in joint and co-branded offerings and entities with which Index PDX may merge or which may acquire all or substantially all of Index PDX’s assets, as customer information likely will be one of the transferred assets. We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or others’ rights, property, or safety. Except as provided above, we will not share any of your personally identifiable information with any third party without your permission. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
It is important to note that the Website contains links to sites other than the Website and that those sites may not follow the same privacy policies as Index PDX. These sites may send their own cookies to you, and may collect data and make uses of it that Index PDX would not. If you use these links, you will leave the Website. These third parties and their websites are not under our control. We do not examine or evaluate these websites and we are not responsible for their content or operation. By providing links to these websites, we do not approve, warrant or endorse, or otherwise make any representation about them, their owners or operators, or the goods or services that they offer and/or sell, and we do not assume any related responsibility or liability relating to any of the foregoing. You should exercise your own judgment in evaluating and using these websites. When you link to these websites, you become subject to their terms and conditions of use and privacy policies. You understand, acknowledge and agree that all access to and use of any such third party website by you shall be at your own risk.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We will not knowingly collect any information from anyone under thirteen (13) years of age. Our Website, products and services are all directed to people who are at least thirteen (13) years old or older. No personally-identifiable information should be submitted to, or posted at, the Website by visitors under thirteen (13) years of age without the prior written consent of their parent or guardian.
Index PDX LLC
114 NW 3rd Ave
Portland, OR 97209 U.S.A
E-mail: [email protected]